All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. *Due to the pandemic there may be delays via postal services which are outwith our control. Should you have concerns an order has not arrived please contact us at customerservices@diversified.org.uk

We offer a £3.99 flat rate delivery within the UK and free delivery on all orders over £50 in the UK. Deliveries are sent either with Royal Mail or MyHermes.

You can skip the delivery fees with our free local pickup service. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 1-2 business days. We will send you an email when your order is ready. Please note pick up is in Livingston, West Lothian. Our pickup hours are 10am - 7pm on Monday, Wednesday, Friday and Sunday. Please have your order number with you when you collect.

If you have any further questions, please don't hesitate to contact us at customerservices@diversified.org.uk.